Normas de qualidade educativa

Publish the legal operator, authority to deliver education, nature of qualifications and awarding responsibilities. Advertising, contracts and delivery must agree.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Document academic and operational responsibilities, decisions, conflict-of-interest safeguards and staff and student feedback channels.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Demonstrate resources to deliver promised education and plans for disruption, closure, staff changes and student continuity.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Publish proportionate entry requirements, selection criteria, transfer, recognition of prior learning and admissions review procedures.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Define learners, outcomes, level, duration, workload and completion requirements. Modules, prerequisites and practical work must support those outcomes.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Match staff expertise and availability to teaching responsibilities. Provide coordination, development, supervision and continuity arrangements.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Deliver published teaching arrangements and provide necessary materials, equipment, software and guidance. Disclose additional requirements and costs.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Assess declared outcomes using transparent criteria, reassessment and review rules. Keep assessment evidence and clarify academic integrity and AI use.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Disclose fees, withdrawal, refunds and service conditions. Provide academic and technical support, accessibility, complaints and access to records.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Provide interaction, feedback, identity verification and technical support. Validate practical outcomes and maintain recovery arrangements.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Substantiate research, facilities, placements and partnerships. Define supervision, safety, ethics, intellectual property and individual contributions.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Review feedback, completion and withdrawal, evaluate programmes and track improvement actions. Explain methods behind published outcome data.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.

Define data purposes, permissions, retention and service-provider responsibilities. Protect personal data and preserve reliable academic records.

Evidence: policies and records of implementation, supported by interviews, sampling or platform demonstrations. Policy documents alone do not establish implementation.